Privacy Policy
Last Updated: April 2026
1. Information We Collect
We collect information you provide directly to us when you book a transfer, create an account, or contact our support team. This primarily includes your name, email address, phone number, and journey details (pickup/drop-off locations and flight numbers).
2. How We Use Your Information
We use your personal data to facilitate your airport transfer requests, process secure payments via Stripe, and communicate with you regarding your chauffeur status and flight tracking. We do not use your data for unsolicited marketing without your explicit consent.
3. Data Security
We implement rigorous security measures to protect your personal information. All sensitive payment data is handled by Stripe and never stored on our servers. Our website is secured with SSL encryption to ensure your data remains private.
4. Sharing of Information
We do not sell or trade your personally identifiable information. We only share necessary trip details with our professional chauffeurs and trusted partners who assist us in delivering your transfer service.
5. Your Rights
Under UK GDPR, you have the right to request access to the personal data we hold about you, to correct any inaccuracies, and to request deletion of your data where applicable.